GARAGE DOOR SERVICE

Door Problems

Gear problems

  • The motor runs, but the chain does not move.
  • The chain is loose.
  • The chain fell off or appears to be broken.
  • The door won't open when button is pressed

Pulley and Roller Issues

  • The door is having trouble opening and closing.
  • The door appears to have a tracking problem. 
  • The door is stuck up or down.
  • Ball Bearings were found on the floor.

Damaged Panels

  • The door is having trouble closing.
  • The door is bowed or buckled.
  • The door has been hit by a car.

Opener Problems


Broken or Loose Cables

  • The door is crooked.
  • The door won't open or close.
  • The door closed on an object.
  • ‚ÄčThere is a wire (Cable) hanging loose on one side

Circuit board issues

  • There is power going to the plug, but non-working.
  • The door will only open or only close with the motor.
  • The door won't work from the wall button or remotes.

Opener traveler released

  • The motor runs, but the door won't open or close.
  • We had to use the door by hand after a power outage.
  • The red rope was pulled or hung up on vehicle.

Safety sensors

  •  The door won't close at all.
  •  The door won't close all the way then reverses.
  •  The main light is blinking or I hear a clicking sound.
  •  I have to hold the wall button to close the door.
  •  It will not close with the remote.

Over 30 years experience

Opener traveler released

  • The motor runs, but the door won't open or close.
  • We had to use the door by hand after a power outage.
  • The red rope was pulled or hung up on vehicle.

Broken Springs

  • The door only opens a little way.
  • The opener appears to be struggling.
  • The door is extremely heavy.
  • Both cables are loose or appear broken.

FAQ (Frequently Asked Questions) and Troubleshooting Tips